AstraZeneca

The Programme

The Reporting Specialist will develop service performance reports and analysis that supports key decision-making and driving improvement for the GME service. Reporting to the GME Operations Leader, this role has responsibility to manage the day-to-day reporting activities to ensure the service is delivering on the effective and efficiency objectives.

Initially the role will be focused on establishing a new service in the US, UK, and global congresses team and then expand into optimizing the services. Other markets will be deployed in future waves.

What You Will Do

• Analyze and manage all reporting requirements to support both tactical and strategic decisions for service execution, customer experience, compliance, quality control, and operational optimization.
• Generate and maintain control documentation of reporting procedures to ensure data integrity and efficiency.
• Investigate and troubleshoot reporting issues and problems.
• Configure standard system reports, as well as customized reports as required.
• Pull and analyze relevant information from different sources including SAP, Concur, Cvent.
• Analyze reports and trends and based on findings, prepare and communicate results and recommendations.
• Ensure accuracy of all reported data by continually reviewing and analyzing current sources, processes, and systems functions.
• Document and communicate procedural recommendations to upper-level management based on analysis.
• Maintain reporting schedule and document reporting procedures.
• Knowledge in any one of the BI Tools (SAP BO, Microstrategy.) with effective visualization skills.
• Strong knowledge in MS SQL Server.

Required Skills and Abilities

• Bachelor’s Degree or equivalent experience.
• 0 to 2 years of experience in development using any reporting tool with ETL knowledge.
• Excellent communication skills in both verbal and written English.
• Strong customer focus.
• Excellent team player.
• Strong technical acumen & self learning.
• Adept at working on multiple projects at once, setting priorities, working independently, problem solving, improvising, and functioning as part of a team that often must perform under pressure.
• Able to anticipate risks and devise solutions that are effectively communicated in a simple and clear way.
• Proactive approach to problem solving.
• Able to grasp and understand new technology and concepts.
• Experience of working in Sales & Marketing Portfolio preferably in Life Sciences Industry.
• Experience in any product management, preferably in the Meetings & events space.
• Knowledge of MS SQL, MS Excel or any reporting tools.
• Experience working in a shared service environment.