Genpact

The Programme 

Inviting applications for the role of Process Associate, Wealth Management. 

The objectives of this Genpact operations unit must tie into the overall aims of business.  

The group seeks to provide a high standard of service for business. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, ‘can do” attitude.  

The candidate must be willing to work flexible and varying shifts through the year and must react positively, patiently and effectively to calls/emails seeking clarifications, have a customer-centric approach to problem solving. 

You will work for end Customers to enable them to manage their Super account – Opening account, applying contributions, processing withdrawals, maintenance of accounts and reconcile the account. 

What You Will Do 

• To be able to work well on requests sent by the channels. 
• To be quick and detailed in interpreting the request of the customer.
• Work well in the current frame of things & ability to escalate when required. 

Required Skills and Abilities

• B. Com Graduate. 
• Should have a customer focused approach & Attention to detail. 
• Good Communication and interpersonal skills required. Relationship management ability with internal customers.  

Preferred qualifications: 

• Quick Learner & Ambitious. 
• Good Excel Skills. 

About Us: 

Genpact is a global professional services firm that makes business transformation real.  

Led by our purpose -- the relentless pursuit of a world that works better for people -- we drive digital-led innovation and digitally enabled intelligent operations for our clients.  

Guided by our experience reinventing and running thousands of processes for hundreds of clients, many of them Global Fortune 500 companies, we drive real-world transformation at scale.  

We think with design, dream in digital, and solve problems with data and analytics.