nbn

Jump in to nbn's Graduate Program. Recognised as a Top-Rated Graduate Employer 2026 by the Australian Association of Graduate Employers and 2026 SEEK Grad #1 Most Popular Property, Infrastructure & Logistics Employer 🚀

As a Graduate at nbn, you'll get to work alongside inspiring leaders and creative thinkers. With 4 rotations over 2 years, you'll be diving into different teams, collaborating with innovators, and helping boost Australia's digital capability.

When you join us, you'll:

• Develop both technical and leadership skills by working on projects that make a real impact on Australia's future.
• Benefit from a personalised graduate learning program designed to accelerate your career growth in a supportive, diverse, and inclusive environment.
• Be backed by a thorough support network including a dedicated graduate program manager, rotation leader, sponsor and mentor all invested in your success.
• Build relationships with your fellow grads through social events, employee-led networks and volunteer opportunities, either solo or with your team.

About Customer and Network Services (CNS)

We work in partnership with our phone and internet providers to deliver a brilliant customer experience, more speed and reliability to new and existing customers. We're responsible for activating, operating and assuring nbn's network and services.

What's in it for you?

You'll complete three enriching rotations within CNS, each offering unique skill-building opportunities that pave the way for a vibrant and successful career. Rotation teams include Network Operations, Service Delivery Operations, Service Management and Customer Resolution, Improvement and Transformation, or Governance and Retail Service Provider Operations. You'll also complete one rotation outside of CNS in another nbn team of your choice.

We collaborate with you to place you in areas that fuel your passion and align with your professional growth objectives.

Positions are available in our Melbourne (Docklands) and Sydney (North Sydney) offices.

What we look for in a graduate

We're seeking graduates passionate about collaboration and innovation. You excel in teamwork and have developed automation skills to enhance and optimise processes. Advanced analytical abilities mean you can interpret data effectively and drive informed decision-making. With a keen interest in network operations and incident management, you're driven to innovate and improve.

Successful candidates will likely have a degree/major in: Business Management, Network Operations, Network Engineering, Automation, Data Analytics, Data Science, Incident Management, or AI and Machine Learning – but there are no restrictions.

Where Customer and Network Services can take you

Our program is designed to build the foundations that will help you transition into Associate roles within CNS after completing the program.

Ready for more?

If you're ready to join an award-winning Graduate Program, we'd love to hear from you! Apply by following the links and uploading your resume and course transcript; no cover letter needed.

To be eligible for our 2027 cohort you must meet the below eligibility criteria at the time of application:

• You are a Citizen of Australia / New Zealand, or an Australian permanent resident; and
• You are in your final year of university and due to complete your degree before the program commences, or; you have completed your final subject in the last 24 months; and
• You are available to commence full time work from February 2027.

Applications close at 11:55pm (Syd/Melb time) on Sunday 19 April 2026.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don't hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.