Synopsys

The Programme

Synopsys APAC IT team is seeking an IT Helpdesk, who mainly engages IT services with internal users, in charge of IT helpdesk and system administration domain.

What You Will Do

The work scope includes IT helpdesk and system administration domain with great learning space in IT area.

IT Helpdesk Support:

• Provide technical support for laptop, PC, IT collaboration hardware/software services. 
• Maintain and resolve problems with laptop/PC hardware, software, and network connectivity. 
• Communicate with end-users and provide basic training, guidance, and solutions.

System Administration:

• Monitor system performance and troubleshoot issues & implement backup and disaster recovery plans. 
• Ensure system security and compliance with policies and procedures.

Other Responsibilities:

• IT hardware procurement, logistic operation support, and asset management.

Required Skills and Abilities

• Bachelor's degree or above in Computer Science, Information Technology, or related field, or equivalent experience. 
• From 1 year experience in a similar role. Fresh graduates with high motivation to learn in IT support & system administration work domain are also welcomed. 
• Have solid knowledge of laptop/PC, server, and network operating systems and associated technologies. 
• Good communication and interpersonal skills with proactive problem-solving capability. 
• Good English communication skill (both verbal and non-verbal). 
• Good at both teamwork and individual work. 
• Ability to create, manage, and organize documents effectively. 
• IT professional certification in Linux, Windows, network or cloud technical domains is a plus.

About Us:

At Synopsys, we’re at the heart of the innovations that change the way we work and play. Self-driving cars. Artificial Intelligence. The cloud. 5G. The Internet of Things. 

These breakthroughs are ushering in the Era of Smart Everything. And we’re powering it all with the world’s most advanced technologies for chip design and software security. 

If you share our passion for innovation, we want to meet you.