UNIQLO Australia Pty Ltd

The Role: 

The UNIQLO Store Associate [Seasonal Full-time] is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, providing in-depth information about our products, and always operating as a brand ambassador. 

Key Responsibilities: 

• Meeting and greeting all customers in a friendly manner. 

• Maintaining excellent shop floor standards and cleanliness. 

• Providing exceptional service at  shop floor,fitting rooms and checkouts. 

• Processing of deliveries, maintaining tidy stock and equipment/back of house areas. 

• Replenishment of stock and display changes on the shop floor. 

Essential Skills and Experience: 

• Previous experience in retail, hospitality or customer service roles preferred.

• Ability to be approachable and comfortable talking to a range of customers. 

• Exceptional organizational and time management skills. 

• Can follow detailed instructions and processes quickly. 

• The desire to achieve the best in whatever you do.

Working Hours:

This role will require you to be rostered across a variety of shifts including late night trading, weekends, and public holidays. Please note that it is essential to have your own form of reliable transportation due to early/late hours of work.

Why join us?

UNIQLO follows a merit-based approach: if you have the talent, regardless of when you joined the company or your age, even after just a few years you may be entrusted with the management of a large-scale store, manage a more complex business with a greater store size, sales volume, staff number, customer footfall, and product range.

Career Advancement opportunities: Start your journey as a partner staff and progress within just 3 months by demonstrating your dedication and performance. We are a global business providing extensive training and career opportunities with all of our store managers promoted internally.

Training and Development: Gain valuable skills in all areas related to customer service including alteration and visual merchandising through structured training programs, enhancing both your professional growth and marketability.

Global exposure: Outstanding customer service representatives have the chance to attend local and global conventions, providing networking opportunities and exposure to  industry talents.

Competitive Benefits package:

• Access to a comprehensive benefit package that includes:
• Competitive hourly rate + super + weekend loading
• Generous employee discount (30%)
• Employee Assistance Program (EAP): MindFit at Work provides confidential counseling sessions, Digital Training Pop-Ups. 

We appreciate all applications, but please note that only candidates who have been successfully shortlisted will be contacted for further steps in the selection process.