ACS Foundation

About Agilent

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

About the Role

As an Intern, you will apply your 2nd or 3rd year Bachelor of Science or Engineering coursework to a variety of focused hands-on projects. At the same time, you will gain and apply knowledge about Agilent's industry, infrastructure and products in your assignment. This is developing real world experience in a company that is a leader in the markets it serves.

• You will become familiar with Agilent product lifecycles and processes in relation to Product Support field documentation.

• Gain technical or scientific knowledge and product expertise to help create support materials including how to and service procedures for field teams worldwide.

• Work collaboratively with multiple team members from different departments, to gather required technical information when required. Liaise with experienced field team members for peer reviews of the materials created.

• Ensure all collaterals created are relevant and version controlled.

• Ensure all templates/forms used conform to internal processes and Agilent standards.

• Be part of a team that creates an experience for our Agilent Field team to access the exact information when they need it and to enable support and product maintenance.

Desired Qualifications

• Completion of 2nd or 3rd year at an accredited 4-year university required in Sciences or Engineering.

• Adequate Interpersonal skills -- building working relationships, flexibility, assertiveness

• Highly self-regulated and motivated

• Excellent communication skills -- written and oral

• Willingness to learn quickly and autonomously

• Preferred: · Experience with Microsoft Office and video editing tools. Familiarity with CAD editing tools such as Siemens NX Teamcenter is helpful.