JPMorgan Chase

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Payment Lifecycle Specialist / Team Member

The Programme 

This position's main responsibility is to support the daily ACH Operations Team Operations.  
 
The role involves supporting various input / verification / Monitoring / reporting / payment processing functions as part of ACH Operations. 
 
About the Team 
 
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries.

We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. 
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally.

Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience. 

What You Will Do 

  • Processing of ACH transactions on payment platforms, onboarding set up of a client in ACH applications/Risk Database, credit risk monitoring of ACH files, Return Item Monitoring, extracting and reporting at timely intervals. 
  • Understand complex product and rules / structures to effect changes impacting delivery of ACH products and services. 
  • Ensures that Requests for processing are properly authenticated and authorized by appropriate parties in compliance with risk and control guidelines. 
  • Respond to queries received via mailbox and resolve any client issue as a priority. 
  • Escalate any exceptions, unwarranted activities, spike in volume, etc. immediately to management. 
  • Ensure that all relevant deadlines and stipulated controls are met. 
  • Provide MIS reports with accuracy and completeness of data. 
  • Comply with the Standard Operation Procedures, abide by the Code of Conduct and ensure strict adherence to the Company’s policies. 
  • Process any required back-up tasks relating to production, identifying ways to improve current work practices. 
  • To work with minimum supervision and act on own initiative to identify tasks to be undertaken. 
  • To participate in the rotation of functions within the group ensuring no degradation to workflows.
  • Will be supporting the US Payments during the US Cut off hours, hence will be working in a complete US shift. 

Required Skills and Abilities 

  • Fresh Graduates with good academic record. 
  • Graduate with Minimum 0-2 years of experience in Banks/ Financial Institutions. 
  • Experience and a working knowledge of various aspects of International Payment Processing Operations. 1 year of experience in a back-office operations of a reputed foreign bank or its processing arm/private sector bank/public sector bank as a supervisor would be beneficial. 
  • Working Knowledge of ACH & international payment conventions & practices is preferable. 
  • Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player. 
  • Excellent written & oral communication skills in English. 
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through.
  • Escalate issues as appropriate. 
  • Strong PC and analytical skills.
  • Knowledge of MS Access, Excel, PowerPoint, and Word  

Applications Close – 05 September 2024 
 
About Us: 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.  

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. 

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