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Australia
About us
The Suncorp Bank Contact Centre is home to nearly 400 team members, Leaders and Support staff who work predominantly from our Head Office in Brisbane (Heritage Lanes) and our Collins Street office in Melbourne.
Operating hours vary from team to team, with Lending teams usually operating in line with traditional business hours, and Everyday Banking teams being available for our customers 24 hours, 7 days a week. Team members in the Everyday Banking queues get the opportunity to earn loadings or continue commitments, such as University study, while being able to work part time outside of business hours, or over the weekend.
Training
We provide paid training before you move into your shift pattern (shifts are planned four weeks in advance). Training will be a mix of classroom and on the job style training, onsite at our Heritage Lanes, Brisbane/Collins Street, Melbourne office, which also includes high support training to ensure you are appropriately skilled and set up for success in this role.
It is important to note that if you are successful in obtaining a position, the onboarding process requires full time classroom and on the job training, which is run over 6 to 7 weeks.
What you’ll do
What you’ll bring
What we can offer you
Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:
It's worth noting that specific benefits may vary depending on the role, level, and location of the employee.
Why you’ll love working with us
Whether we’re helping people manage their everyday banking, run their business or land their dream home, our ambition at Suncorp is clear – to deliver banking that’s good for our customers, our people and the world.
We work hard to create the right environment for you to deliver on that commitment too. By giving you the opportunities and support you need to grow your own career and perform at your peak – while making a meaningful impact for our customers and their communities
Chase the sun, apply online today
At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We’d love to see your application and speak with you even if you do not match the above mentioned.